Who We Are
Our responsibility to care for our community is where we do our greatest good.
Garden Village is guided by everyday good values: kindness, honesty, generosity, and helpfulness. Our team share the same goal – to provide high quality, person centred inclusive support for daily living.
All our relationships are nurtured with good communication, trust, compassion and care. We encourage informed decision making to support people to live a good life.
We support our community to:
- Live a good life
- Be independent
- Achieve their goals
- Make informed choices about their lifestyle
- Be in control of their decisions, care and life planning
Our Values
Our values set the guardrails for how we operate and respond towards each other and the people in our care. They guide our decision making and shape our culture. Everything we do is underpinned by our values to support the needs of our community and help them live their best life.
Compassion
All our relationships are nurtured with good communication, trust, compassion and care.
Empowerment
We encourage and support our community to be in control of their decisions, care and life planning.
Integrity
We are honest, transparent and respectful of relationships with families and our community.
Flexibility
Progressive leadership to adapt to the changing needs the aged care and disability sector.
Garden Village complies with
Aged Care Quality Standards
Garden Village places individual needs at the centre of planning, delivering and reviewing care. The safety, health, wellbeing and quality of life of people in our care is our first priority.
Garden Village is assessed and provides evidence of compliance with and performance against the Quality Standards. The Quality Standards focus on outcomes and reflect the level of care and services the community can expect.
The Quality Standards include eight individual Standards:
- Consumer dignity and choice
- Ongoing assessment and planning with consumers
- Personal care and clinical care
- Services and supports for daily living
- Organisation’s service environment
- Feedback and complaints
- Human resources
- Organisational governance
Retirement Living Code of
Conduct Foundation Member
