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Who We Are

Our responsibility to care for our community is where we do our greatest good.

Garden Village is guided by everyday good values: kindness, honesty, generosity, and helpfulness. Our team share the same goal – to provide high quality, person centred inclusive support for daily living. 

All our relationships are nurtured with good communication, trust, compassion and care. We encourage informed decision making to support people to live a good life.

We support our community to:

  • Live a good life
  • Be independent
  • Achieve their goals
  • Make informed choices about their lifestyle
  • Be in control of their decisions, care and life planning

Our Values

Our values set the guardrails for how we operate and respond towards each other and the people in our care. They guide our decision making and shape our culture. Everything we do is underpinned by our values to support the needs of our community and help them live their best life.

Compassion

All our relationships are nurtured with good communication, trust, compassion and care.

Empowerment

We encourage and support our community to be in control of their decisions, care and life planning.

Integrity

We are honest, transparent and respectful of relationships with families and our community.

Flexibility

Progressive leadership to adapt to the changing needs the aged care and disability sector.

Garden Village complies with
Aged Care Quality Standards

Garden Village places individual needs at the centre of planning, delivering and reviewing care. The safety, health, wellbeing and quality of life of people in our care is our first priority.

Garden Village is assessed and provides evidence of compliance with and performance against the Quality Standards. The Quality Standards focus on outcomes and reflect the level of care and services the community can expect.

The Quality Standards include eight individual Standards:

  • Consumer dignity and choice
  • Ongoing assessment and planning with consumers
  • Personal care and clinical care
  • Services and supports for daily living
  • Organisation’s service environment
  • Feedback and complaints
  • Human resources
  • Organisational governance

Retirement Living Code of
Conduct Foundation Member

Garden Village is a Foundation Member of the Retirement Living Code of Conduct. This industry initiative is focused on the wellbeing of residents to support people choosing retirement living options. Garden Village is committed to setting and maintaining high-quality standards and attaining high resident satisfaction in our retirement village.

Located in Port Macquarie on the NSW Mid North Coast, Garden Village is a leading Retirement Living, Aged Care, Disability and Home Care Service. We’ve been providing care services to the community for over 40 years.

We pay our respects to the traditional custodians of the land where we work, the Birpai, as well as across the lands in which we travel. We also acknowledge our elders past and present.

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